88bn Privacy Policy
88bn places the highest importance on protecting your personal information. This policy clearly describes how we collect, use, and store information.
This Privacy Policy ("Policy") applies to the 88bn platform and all associated services. By using 88bn's services, you agree to all the terms of this Policy. Please read this policy carefully.
1. Information Collection
88bn collects various types of information from its users that are necessary for providing services, ensuring security, and improving the user experience. We collect only the information that is genuinely required to operate our services.
1.1 Directly Provided Information
During registration and account management, you may provide the following information:
- Full name and date of birth
- Valid email address
- Mobile number (linked to a bKash, Nagad, or Rocket account)
- National ID or passport number (for identity verification)
- Bank account details (applicable for withdrawals)
- Address information (where required)
1.2 Automatically Collected Information
When you use the 88bn platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Site access time and session details
- Pages visited and links clicked
- Information collected through cookies and similar tracking technologies
1.3 Payment-Related Information
We collect payment-related information to process transactions. However, full payment card or mobile banking PIN numbers are never stored on our servers. Transactions with mobile financial services such as bKash, Nagad, Rocket, and Upay are handled under their own security frameworks.
2. Use of Information
88bn uses the collected information for the following purposes:
2.1 Account and Service Management
- Verifying user identity and keeping accounts active
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Maintaining gaming history and transaction records
- Providing customer support (including 24/7 live chat)
2.2 Security and Compliance
- Detecting and preventing fraudulent activity
- Complying with Anti-Money Laundering (AML) regulations
- Controlling access by minors
- Addressing cybersecurity threats
2.3 Service Improvement
- Analyzing and improving platform performance
- Providing a customized experience based on user preferences
- Testing new games and features
3. Information Storage and Protection
88bn uses industry-standard technologies and methods to ensure the security of your personal information.
3.1 Encryption and Security Measures
- All data transmission is secured through SSL (Secure Sockets Layer) encryption technology
- AES-256 encryption is used for stored data
- Regular security audits and risk assessments
- Access control measures — only authorized personnel can access personal information
3.2 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, certain records may be retained in accordance with regulatory authority guidelines.
4. Sharing Information with Third Parties
88bn never sells, rents, or commercially transfers your personal information. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers, and technical service providers. These partners operate under strict confidentiality agreements.
4.2 Legal Requirements
Information may be disclosed where required to comply with court orders, lawful requests from law enforcement agencies, or government regulations. In such cases, we provide only the information that is legally required.
4.3 Business Restructuring
In the event of a merger, acquisition, or business restructuring, user information may be transferred. In such cases, users will be given advance notice and the same level of privacy protection will be maintained.
5. Cookies and Tracking Technologies
88bn uses cookies and similar technologies on its website to improve the user experience.
5.1 Cookies We Use
- Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions
- Functional Cookies: For remembering your preferences and settings
- Analytics Cookies: For collecting usage statistics on the platform
5.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.
6. Your Rights
88bn believes every user has the right to control their personal information. We ensure the following rights:
6.1 Right to Access Information
You may request a copy of your personal information stored with us at any time. We will respond to this request within 30 business days.
6.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request a correction. Some corrections may require identity verification.
6.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations or the need to resolve ongoing disputes.
6.4 Right to Restrict Processing
In certain cases, you may request that processing of your information be restricted, such as when there is a dispute about the accuracy of the information.
6.5 Right to Opt Out of Marketing Communications
You may request to stop receiving promotional emails or messages at any time. Such notifications typically include an "Unsubscribe" option.
7. Account Verification
88bn follows a KYC (Know Your Customer) process to ensure safe and transparent services.
7.1 Why Verification Is Required
Account verification is essential to prevent fraud and money laundering, to verify a user's age (21+), and to comply with international compliance regulations.
7.2 Documents Required for Verification
- A clear photo of a National ID (NID) or passport
- A recent utility bill or bank statement (for address verification)
- Proof of ownership of the payment method
Submitted documents are stored with maximum security and are used solely for verification purposes.
8. Payment Information Security
All financial transactions on 88bn — minimum deposit ৳200 and minimum withdrawal ৳1,000 — are handled under high-level security technology.
8.1 Payment Security Standards
- SSL encryption is active on all payment channels
- Full payment card numbers or mobile PINs are never stored
- A two-step verification method is used at the time of transactions
- Unusual transactions are monitored automatically
8.2 Identity Verification at Withdrawal
Every withdrawal request is verified for security. Withdrawals are typically processed within 5 to 30 minutes. Additional verification may be required for large withdrawal amounts.
9. Protection of Minors
88bn's services are for persons aged 21 and above only. We do not knowingly collect or process information from minors.
Age is confirmed during the verification process. If a person is under 21, their account will be closed immediately and the collected information will be deleted. If guardians suspect their child is using the platform, please contact us.
10. Policy Changes
88bn may update this Privacy Policy from time to time. For any significant changes:
- The "Last Updated" date at the top of the policy will be changed
- A notification may be sent to the registered email
- A notice of changes may be shown when you log in to the platform
If you continue using 88bn after the changes, it will be considered as your consent to the new policy. Therefore, it is recommended that you review this page regularly.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: 24/7 support is available in Bengali
We will try to respond within 30 business days of receiving a request to access or delete information.
For more information, please visit our Terms & Conditions and Responsible Gaming pages.