Frequently Asked Questions
All answers about 88bn right here
From opening an account to bonuses, deposits and withdrawals, and security — detailed answers to all important questions about 88bn are available in English on this page.
It is natural for both new and existing players at 88bn to have various questions. On this FAQ page we have provided detailed and straightforward answers to 22 questions across five categories: account registration, deposits and withdrawals, games, bonuses, and responsible gaming. If you cannot find the answer to your question here, our 24/7 live chat support is always ready to help you.
Account and Registration
To open an account at 88bn, you need an active mobile number, a password, and you must select BDT as your currency. The registration process is fully available in Bengali and can be completed in just a few minutes. If you provide the correct details, your account will be activated instantly.
You must be at least 21 years old to open an account and play at 88bn. This is part of our responsible gaming policy. Accounts belonging to underage users will be closed immediately and any deposited funds will not be refunded.
No, each person is allowed only one account at 88bn. Creating multiple accounts is a direct violation of our terms and conditions. In such cases, all accounts may be permanently closed and any bonuses will be considered void.
Click the "Forgot password?" option on the login page and enter your registered mobile number. A verification code will be sent to you, which you can use to set a new password. If you have trouble, contact 88bn's 24/7 live chat support.
First make sure your mobile number and password are correct and that your internet connection is stable. Clear your browser's cache and cookies and try again. If the problem persists, go to the 88bn Login page or get help from the support team via live chat.
Deposits and Withdrawals
Depositing from bKash into 88bn is nearly instant — funds typically appear in your account within a few minutes. Occasional minor delays may occur due to network traffic. The minimum deposit amount is ৳200, and the same rules apply for bKash, Nagad, Rocket, and Upay.
Withdrawal requests from 88bn are usually processed within 5 to 30 minutes. Payments are sent at the fastest possible speed according to Bangladesh Standard Time (UTC+6). The minimum withdrawal amount is ৳1,000.
88bn generally does not charge any additional fees for deposits or withdrawals. However, payment providers such as bKash, Nagad, or bank transfer may apply their own service charges, determined by their respective policies. Contact live chat for more details.
Log in to your 88bn account, go to the deposit section, and select Nagad as your payment method. Follow the instructions shown, enter the amount, and confirm the payment through the Nagad app or by dialing *167#. You can deposit any amount starting from ৳200.
If a withdrawal stays pending for more than 30 minutes, contact 88bn's live chat and provide the transaction ID and relevant details. Our support team will look into the situation quickly and resolve it. For bank transfers, banking working days are taken into account.
Games and How to Play
To bet on BPL or any other cricket match, log in to 88bn and go to the cricket section. You can place bets on various markets including toss winner, match winner, top batsman, and highest wicket taker. The live betting option lets you place bets while the match is in progress. See the cricket page for details.
Yes, all slot games at 88bn are fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone without needing to download a separate app. Games from all providers including PG Soft, JILI, and Pragmatic Play run smoothly on mobile.
RTP (Return to Player) is the theoretical average percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. However, this is a long-term statistical average — results in any single session can be completely different.
The live casino section at 88bn features live baccarat, roulette, blackjack, Teen Patti, Andar Bahar, and many more games, powered by Evolution Gaming and Ezugi. Enjoy playing in real time with live dealers. See the live section.
Aviator is a crash game developed by Spribe. A plane flies upward and the multiplier keeps increasing. You must press the "Cash Out" button before the plane crashes — if you do, you win according to the multiplier at that moment. If you cash out after the crash, you lose your entire bet.
Yes, 88bn only uses software from certified game providers that operate on Random Number Generator (RNG) technology. This ensures that the outcome of every spin or round is completely random and unpredictable. Fair play is our core commitment.
Bonuses and Promotions
New members at 88bn receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. That means depositing ৳1,000 lets you start with a total of ৳2,500. A 25x wagering requirement must be met before the bonus can be used for withdrawal.
A wagering requirement is the number of times you must place bets on bonus funds before you can withdraw them. For 88bn's welcome bonus, this requirement is 25x. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets before withdrawing. Once the requirement is met, any winnings are fully withdrawable.
You are automatically promoted to higher VIP levels by playing regularly at 88bn. There are four tiers: Bronze (0.3% weekly cashback), Silver (0.6%), Gold (0.9%), and Platinum (1.2%). The more active you are, the faster you advance and the more benefits you receive.
VIP members receive cashback on their net losses every week. Cashback ranges from 0.3% at the Bronze level up to 1.2% at the Platinum level. Cashback is generally credited to your account at the start of each week and is available for immediate use.
Most bonuses can be used on almost all games including slot games, live casino, and sports betting. However, the list of eligible games may vary for specific promotions. The applicable terms and conditions are clearly stated with each bonus — read them before claiming.
Security and Responsible Gaming
Yes, 88bn uses full SSL encryption technology to keep all data secure. Your personal information, payment details, and gaming history are stored under strict security protocols and are never sold to third parties. Read our privacy policy.
Yes, 88bn offers a self-exclusion feature as part of responsible gaming. You can deactivate your account for a set period or permanently if you wish. Contact us via live chat or email at [email protected] for this. You can find more details on the responsible gaming page.
88bn believes responsible gaming is every player's right. We offer deposit limit setting, self-exclusion, and reality checks. If you notice signs of addiction, take a break immediately and seek professional help. Detailed guidance is available on our responsible gaming page.
Yes, 88bn's support team is available around the clock entirely in Bengali. Click the live chat icon on the site to get an instant response. Use [email protected] to contact us by email. There is no phone or WhatsApp support — only live chat and email.
If you suspect unauthorized access to your account, notify 88bn support immediately via live chat. We will temporarily close the account and investigate without delay. Keep your password strong, do not share it with anyone, and avoid logging in from public networks.
At 88bn, player funds are held in separate, secured accounts. Our payment process is handled through SSL encryption, which ensures the safety of your money. Completing registration and verification with accurate information makes the withdrawal process smooth and secure.
Still have questions?
Our specialist support team is available 24/7 in Bengali to answer all your questions.
Live Chat
Chat with us directly — get a response in moments, any time of day or night.
Email Support
For detailed questions, write to us at [email protected] — we reply as quickly as possible.
Terms and Conditions
To learn the detailed rules on bonuses, payments, and gaming, read the Terms and Conditions.